It’s easy to make a cupcake. And it can be a pretty efficient process. Since that’s the case, it should be easy to make bring efficiency to your whole cupcake business. Simply follow these 4 practices to make your cupcake business more efficient.
Get Analytical
Because you want to attract customers, you need data. It’s important to understand how people find your business. Do they look online? Is it mainly word of mouth or social media?
Ask them. And keep track of their answers, every time.
To efficiently analyze the data, try setting up a consistent process that reports the amount of traffic. Check twice a week!
TIP: use Shoppers Critique or NextPunch to survey customers at your store by using their receipt or with a tablet signup form.
Work Together
Collaboration is the key to the efficient cupcake business. Empower your employees with knowledge of the processes you’re trying to implement. Then give them the tools to make it happen.
A well-informed team is a happy team. Rely on efficient tools to keep your cupcake shop’s goals visible – and communicate progress towards meeting them.
TIP: Schedule conference calls if you have several stores in varying locations. You can use Vast Conference or join.me. Make sure you have high-quality audio and video before calling.
Have Fun
Employee happiness is a sure sign of a successful business. Try to make your cupcake store feel more like a family and less like a group of random coworkers. Treat them with the respect they deserve and they’ll do the same.
The happier your employees are at work, the more efficient they will be in their daily responsibilities. And they’ll be more likely to stay with your company, leading to greater efficiency.
TIP: Start a reward program that recognizes employees for outstanding service. Who made the perfect cupcake that month? Who sold the most? Call them out! You can also get into fun activities outside of work. Your team will have more fun and connect on a deeper level in a stress-free setting.
Use Efficient Systems
When you use outdated equipment or make every cupcake by hand, inefficiencies always pop up.
To avoid that, use efficient, money- and time-saving systems like the EZFrost. You’ll end up with delicious, beautifully frosted cupcakes – made on a budget and on time. It saves motion, takes no time to learn, and conserves resources.
TIP: Give EZFrost a try to make your cupcake business more efficient all around. Maximum efficiency equals more happy customers.